Frequently Asked Questions

Below is a list of questions that come up, well, frequently, hence the page being called Frequently Asked Questions. Take a quick look to see if any of the below answer your questions else simply get in touch and we will only too happy to help!

Frequently Asked Questions

What Payment Methods do we accept?

Payment can be made by cheque or credit / debit card. Card payments are securely processed through Paypal and you do not need a paypal account to use this service.

We can also accept bank transfers, cash or postal orders by prior arrangement.

Can you edit your videos once we have converted them to digital?

One of the most common questions we get here at Vinyl to Digital is whether you can edit your video once we have captured it and the answer is yes, yes & yes. We can supply your video in a format that you can edit, share and do just about whatever you like with and we can also advise on the best formats and software for you to get the results you require.

We support Windows, Mac and even Linux so whatever your requirements, whatever your operating system Vinyl to Digital can supply your video in a format that you can edit to make your own compilations.

We can advise on whether video files, DVDs or Blu Rays are the best format – simply give us a shout!

How long will it take?

As a general rule of thumb, a couple of tapes take a couple of days, small orders of around 10 tapes take about a week. The exact amount of time depends on the number of tapes and how busy we are so best bet is to get in touch and we can give you an accurate estimate.

IN A RUSH?

If you are in a rush, and need something ASAP, get in touch and I am sure we can help out – contact us.

LARGE ORDERS

The job can be time intensive and if you have a hundred hours of video it is going to take a hundred hours of video capture to get them on our machines before we can start processing them. Then, it is going to take another hundred or so hours to convert to DVD. That said, we have a large array of workstations and if you have a larger job we can run it on multiple machines. Where you have a large order with hundreds or even thousands of tapes we can run the orders on multiple machines to process the job in batches at a speed to suit your requirements.

Whatever your requirement, from a single tape upwards, get in touch and we can tailor a solution to your needs

Do we use USB turntables for converting vinyl?

We do not use USB turntables, we have experimented with them and came to the conclusion that we would not put our precious vinyl on these cheap systems so we certainly would not put yours on them.

The turntables and cartridges we use are as follows:

Goldring lenco GL 75 with Goldring G800 Cartridge
Goldring Lenco GL72 with Goldring G800 Cartridge
Goldring lenco GL 75 with Shure M55E cartridge
Thorens TD 150 with SME Arm and Shure M75E cartridge

If you have any other questions or would like any more information please contact us.

Ultimately, we are lovers of vinyl and cheap USB turntables do not love your Vinyl – use these kind of systems with precious vinyl at your own risk.

How to identify your video and camcorder tapes

If you are unsure what tapes you have you can just package your tapes up and send them in with a copy of our order form and we will identify them for you. Alternatively, if you would like to identify them yourself then the following tips may help.

VHS Video Tape – PAL & NTSC
The VHS cassette is a 7 ⅜” wide, 4″ deep, 1″ thick (187 mm × 103 mm × 25 mm)

Video8 (8mm) Camcorder Tape
The tapes may be marked as 8mm or hi8 and is 95 x 62.5 x 15 mm

Hi8 Camcorder Tape
The tapes may be marked as 8mm or hi8 and is 95 x 62.5 x 15 mm

Digital8 Camcorder Tape
The tapes may be marked as 8mm or hi8 and is 95 x 62.5 x 15 mm

MiniDV Camcorder Tape
the tape should be marked as either 60 or 90 minutes and is 65 x 48 x 12 mm

VHS-C Camcorder Tape
These tapes are played in a VHS in an adapter and are 100 L x 65 W x 25 H mm

Still got a question

If the above did not answer your question then get in touch and we will be only too happy to help. You can email, fill out our contact form or give us a call during office hours Monday to Friday.

Contact Vinyl to Digital

Business Hours

Our support Hotline is
available 8 Hours a day

Monday-Friday: 9am to 5pm
Weekend: Closed

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